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SnoPulse Help Center

  • What type of ice should I get?
    The type of ice you need depends on the type of business you operate. If you serve drinks that require crushed ice, for example, you’ll need an ice maker that can produce crushed ice. Similarly, if you run a seafood restaurant, you’ll need an ice maker that can produce flaked ice.
  • What is the difference between an air-cooled and water-cooled ice machine?
    An air-cooled ice machine blows air over the condenser coils to cool them, while a water-cooled ice machine uses circulating water to cool the coils. Water-cooled machines are typically more expensive than air-cooled models, but they are also more energy-efficient and tend to produce less noise. Most commercial ice machines require a gravity drain, which means you’ll need to place the unit on or near a floor drain. However, some units come with a pump drain, which allows you to install the machine away from a floor drain. Pump drains are typically more expensive than gravity drains, but they can be a convenient option if you don’t have a floor drain nearby.
  • Can I use a commercial ice maker at home?
    Yes, you can use a commercial ice maker at home. However, you’ll need to make sure that the unit you choose is designed for home use. Some commercial ice makers are too large and powerful for home use and can be a safety hazard if not used properly.
  • What size ice maker do I need for my business?
    The size of ice maker you need for your business depends on a few factors, including the type of business, the daily ice production needs, and the storage capacity required. A good rule of thumb is to choose an ice maker that can produce about double the amount of ice you’ll need each day. This will ensure that you have enough ice on hand to meet your daily needs, while also providing some buffer in case of unexpected spikes in demand. When it comes to storage, you’ll want to choose an ice maker with a storage bin that is large enough to hold all the ice you’ll need for a day or two. This will help ensure that you never run out of ice, even during periods of high demand. Finally, you’ll need to consider the type of ice you need for your business. If you serve drinks that require crushed ice, for example, you’ll need an ice maker that can produce crushed ice. Similarly, if you run a seafood restaurant, you’ll need an ice maker that can produce flaked ice. Once you’ve considered all of these factors, you should have a good idea of the size of ice maker you need for your business.
  • Why are my ice machine’s ice cubes suddenly coming out so small?
    If your ice machine’s ice cubes are suddenly coming out smaller than usual, it is likely because the water supply to the machine is of poor quality. The best way to improve the quality of your ice cubes is to use filtered or distilled water. If you do not have access to filtered or distilled water, you can try boiling the water before using it to make ice cubes. This will help to remove any impurities that may be present in the water. Another possible reason for small ice cubes is that the ice machine’s filters may need to be replaced.
  • What type of ice do ice machines make?
    Most ice machines produce cube-shaped ice, which is ideal for drinks and general use. However, some units also have the ability to produce crushed ice or flaked ice.
  • Can I increase the production capacity of my ice maker?
    Some ice makers come with the ability to increase or decrease their production capacity. This can be a convenient feature if your business’s ice needs fluctuate throughout the year. However, not all ice makers have this capability, so be sure to check before you buy.
  • What things should I consider when buying an ice maker?
    There are a few things you should consider when buying an ice maker, including: The type of ice you need (crushed, flaked, etc.) The production capacity of the machine The storage capacity of the machine The unit’s dimensions Whether or not you need a water filter Whether or not the unit is designed for home use
  • What are some signs that my ice machine needs to be replaced?
    If your ice machine is not making ice as well as it used to, it may be time to replace it. Other signs that your ice machine may need to be replaced include excessive noise, water leaks, or strange smells. If you are unsure whether or not your ice machine needs to be replaced, it is best to consult a licensed appliance repair technician.
  • Do ice machines cool the ice they produce?
    No, most ice machines do not cool the ice they produce. Once the ice is made, it is stored in an insulated bin or storage area to keep it cold.
  • What are some common problems with ice machines?
    Some common problems with ice machines include water leaks, insufficient ice production, and dirty ice. These problems can typically be resolved by following the manufacturer’s instructions for troubleshooting.
  • What are some tips for cleaning an ice machine?
    Cleaning an ice machine is important to prevent the build-up of bacteria and other contaminants. Typically, this will involve using a special cleaning solution and running a clean cycle on the machine. It is also important to clean the ice storage bin on a regular basis.
  • Are ice maker water filters necessary?
    While ice maker water filters are not absolutely necessary, they can be a good idea if you want to ensure that your ice is as clean and safe as possible. Water filters remove impurities from the water before it enters the ice maker, which helps to produce cleaner, better-tasting ice. Installing a water filter is typically a simple process that involves attaching the filter to the water line leading to the ice maker. However, be sure to consult your owner’s manual for specific instructions on how to install a water filter on your particular model.
  • What are some tips for cleaning my ice maker?
    Cleaning your ice maker on a regular basis is important to keep it functioning properly. Here are a few tips for cleaning your ice maker: Disconnect the power to the unit before cleaning. Remove any ice from the bin and storage area before cleaning. Use a mild soap and warm water solution to clean the exterior of the machine. Clean the interior of the machine with a vinegar solution. descale the machine on a monthly basis to prevent mineral buildup
  • How often do I need to clean my ice machine?
    You’ll need to clean your ice machine on a regular basis to ensure that it continues to operate properly and produces clean, safe ice. Depending on the model, you might need to clean your machine weekly, monthly, or even daily. Cleaning an ice machine is typically a simple process that involves descaling the machine and sanitising it with a solution of water and bleach. However, be sure to consult your owner’s manual for specific instructions on how to clean your particular model.
  • Why do my ice cubes taste/smell bad?
    If your ice cubes taste or smell bad, it is likely because the water used to make them is of poor quality. The best way to improve the quality of your ice cubes is to use filtered or distilled water. If you do not have access to filtered or distilled water, you can boiling the water before using it to make ice cubes. This will help to remove any impurities that may be present in the water.
  • How often do I need to replace the water filter in an ice machine?
    It is typically recommended that the water filter in an ice machine be replaced every six months. However, if the water quality in your area is poor, you may need to replace the filter more frequently.
  • My ice machine stopped making ice. What’s wrong?
    If your ice machine stopped making ice, there are a few possible explanations. First, check to make sure that the machine is properly plugged in and that there is power to the outlet. Next, check the water supply to the machine. If the water supply is disconnected or turned off, the ice machine will not be able to function. Finally, check the ice storage bin to make sure it is not full. If the bin is full, the ice machine will automatically shut off to prevent overflow.
  • Do you deliver ice machines?
    We provide and excellent delivery service, the moment you have placed your order goods are put on order pending on the quickest and most effective way to get you goods on site the safest way.
  • How do I store the ice?
    You’ll want to choose an ice maker with a storage bin that is large enough to hold all the ice you’ll need for a day or two. This will help ensure that you never run out of ice, even during periods of high demand. Some ice makers also come with built-in storage bins, which can be a convenient option if you don’t have a lot of space to spare. However, these units tend to be more expensive than those without storage bins.
  • What is the warranty on a commercial ice maker?
    Warranties on commercial ice makers vary depending on the manufacturer and model. Some units come with a one-year warranty, while others have a two- or three-year warranty. Be sure to check the warranty before you buy to see what is covered.
  • My ice machine is leaking water. What should I do?
    If your ice machine is leaking water, it is important to identify the source of the leak and have it repaired as soon as possible. Otherwise, the leak could cause extensive damage to your home or business.
  • Can I change the shape of my ice cubes?
    Some ice machines have an adjustable ice cube size setting. This can typically be changed by turning a knob or switch on the machine.
  • How much ice should I get in a day?
    The amount of ice you’ll need each day depends on the type of business you run. If you operate a small cafe, for example, you might only need a few pounds of ice each day. On the other hand, if you run a busy bar or nightclub, you could need several hundred pounds of ice each day. A good rule of thumb is to choose an ice maker that can produce about double the amount of ice you’ll need each day. This will ensure that you have enough ice on hand to meet your daily needs, while also providing some buffer in case of unexpected spikes in demand.
  • Is there anything else I need to know about commercial ice makers?
    Yes! There are a few other things you should keep in mind when shopping for a commercial ice maker. First, make sure to choose a unit that is designed for commercial use. These units are built to withstand heavy use and will last longer than residential models. Second, be sure to read the reviews before you buy. This will give you a good idea of what other customers think of the ice maker you’re considering.
  • How many years should my ice machine last?
    Most ice machines have a lifespan of 5-15 years. However, this can vary depending on the make and model of the machine as well as how often it is used and cleaned.

Have a question? We are happy to help.

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